teletracker...

Just like analytics software for measuring traffic through your web site, you can now measure the sales calls into your busy office coming from adverts & marketing campaigns.

Measuring which adverts work and which ones don't, allows you to cut or maximise your marketing spend, based on fact.

Teletracker measures call handling too and has advanced routing so you can take corrective action if need be.
It is by far the best service of its kind in the UK!

No alteration to your current telephone system is required and you have full online control. Here's how it works:

Add a separate Teletracker number to each of your main promotional activities and watch them ‘compete' for your continued spend. Teletracker tools include:

- Total Per Day: how many calls are received in total?
- Daily Calls: how many are received each day?
- Calls Per Hour of Day: can we safely reduce staffing in the morning?
- Calls Per Day of Week: why so many calls on a Sunday?
- Calls Per Month of Year: how seasonal are we?
- Length of Calls: can we make enquiries easier for staff?
- Call Result: how many calls are answered, not answered or busy?
- Return On Investment: £ for £ which adverts work best?
- Calls by Location:  where are customers calling from?
- Groups: which marketing campaigns bring most enquiries?